1 Star Reviews for 2016 Ford Explorer

Overview & Reviews

Average Score

3.53/5 Average
97 Total Reviews
This Year's Model Updates:

The 2016 Ford Explorer gets revised exterior styling, a new engine option, updated safety features and a new top-end trim level.

Pros:
  • Abundant high-tech features
  • Upscale cabin
  • Expected improvement in fuel economy from new turbo engine.
Cons:
  • Less cargo room than many rivals
  • Third row only seats two passengers.
  • Current model feels big behind the wheel

User Reviews:

Showing 1 through 10 of 97.00
  • Do not buy Ford Explorer not worth the money - 2016 Ford Explorer
    By -

    We’ve had older Honda’s over the years with no issues with them besides normal ware and tare when things “should” go wrong and we paid way less for these cars. So once we decide to give Ford a try and we spend a $30K on a car and get a newer car, all within a year of having a new $30,000 Ford Explorer with 20,000 miles on it we’ve a had a ton of problems with it since day 1. It’s pitiful a $30K car is made so cheap and is basically a [non-permissible content removed]. The first two weeks we had it the drive belt snapped in half while we were driving to Dayton. Within the next month both motors on windows broke and needed both motors replaced. Then we take it in to get brakes checked and they tell us all 4 rotors were rusted and had pits in them at like 28,000 miles, wow rust and pits in rotors already when the car is pretty much brand new. We’ve had the car looked at again prior to 36K warranty expiration for belts because it sounds so bad and loud and they supposedly say everything is ok but you watch one of these belts are going to break again. The leather seats in front are so horrible looking and look worn and wrinkled already and the heated seats barely work but it’s past the warranty and they wouldn’t do anything about it when we took it to Ford so we left as is. Then 2-3 weeks ago my passenger side door would not shut and a piece of the chrome handle fell off around the lock and we finally got the door to shut, went to open door the next day and the handle completely came off and lock fell off. I am surprised the whole door has not fell off the cheap ass thing. Really??? a 2 year old car where the handle completely falls off???? And now we are getting a $380 bill to replace all this shit in the door when Ford did not obviously put it together correctly in the first place. And it’s funny almost every ford has recall on their doors except of course the Explorer. This is so freakin ridiculous. Anyone know what we can do about the door issue with all the other recalls going on with all of their other cars??? Should we call Ford Corporate??? Once we fix the door, looks like we will be trading it in for a Honda Pilot and WILL NEVER BUY FORD AGAIN.

  • Wont buy another - 2016 Ford Explorer
    By -

    This was my first Ford Explorer, 2016 Platinum. I have driven Jeeps and a Tahoe in the past. I am disappointed with this vehicle in that within the first year of purchase under 15,000 miles the transmission went out with a snap ring failure inside the clutch and additional sensor issues. Transmission went out and left me unable to accelerate while driving down a busy highway with kids in the car. It was in the shop over 2 weeks for them taking my car apart trying to figure out how to fix it and get the parts. In addition the headliner was cut too short from the factory and continues to fall down on the passenger side door. We paid the premium price Platinum addition and do not expect to have a headliner that is falling down. Its been to the dealership twice to fix this issue and it is still not resolved. Finally, my tire tread is already worn out and tires need replaced. Really? brand new car, less than a year old, less than 15,000 miles and I need new tires? I drive in town on regular roads. I am assuming the tires from the dealership are crap and Fords taken the cheap tire approach. I will not purchase a Ford Explorer again and will be trading this vehicle in the near future.

  • My Back Hurts - 2016 Ford Explorer
    By -

    The "drivers seat is a nightmare" compared to sitting in my 2010 model. It is comparable to sitting on a wooden box and I am uncomfortable even on short drives. The adjustments do not help. The seat cushion is about 6 inches to short which leaves my legs in the air and puts pressure on my back. I feel discomfort almost immediately. What a shame that somebody thought it was a good idea to ruin the excitement of having a new car. I dont even care about the other options. I cant get past how uncomfortable it is. What a mistake.

  • 2016 Explorer - 2016 Ford Explorer
    By -

    Just purchased a 2016 Explorer and had the following problems within 200 miles and Ford will not repair stating it is normal. 1. Clunk in driveline. 2. Smell of Gas 3. Knock in Engine 3.5 Twin Turbo. 4. Seat covers coming off. 5. Tran slipping

  • Found on Road Dead - 2016 Ford Explorer
    By -

    I own at 2016 Ford Explorer. I was on my way to Chattanooga, TN last week when the wrench light came on and the SUV lost its ability to travel over 3 miles per hour. It had 4,800 miles on the odometer when this incident occurred. This incident occurred approximately 35 miles from Chattanooga at 1:40 p.m. I called Ford roadside assistance and they are about the most useless group of people on the planet. Making a long story short, it took over 3 1/2 hours to have a service truck dispatched to take me to tow me to the nearest dealer. I arrived at the dealership about 6:50 p.m. The Ford roadside assistance people offered no assistance in helping me to obtain a rental car. Ultimately, I was left stranded at a closed dealership and had to take a $50 cab ride to the airport to rent a car. The problem with the SUV ended up being the throttle plate. It is very troubling to me that Ford is selling an automobile that they know can at any time leave you stranded by the side of an interstate. Even more troubling is the fact that when this happens, you are basically on your own. Ford roadside assistance is a joke and the people that I dealt with could not have cared less about my situation. The National Transportation Safety Administration should require an immediate recall of the 2016 Ford Explorer. If they fail to do so, eventually this problem is going to end in tragedy for someone.

  • Brand new car, still no peace of mind - 2016 Ford Explorer
    By -

    My second Ford Explorer. We leased a 2014 now we have a 2016. We loved them....up to the point where my wife and 4 year old daughter almost had a horrible accident in traffic during 4th of July. Where to begin...Like most of you, my vehicle, a Ford Explorer exhibited similar issues. Whats different is that my truck is a 2016 with roughly 7400 miles on it. My wife and 4 year are in 4th of July traffic in the Washington DC area on the inside lane. Her exit is coming. So shes about to change lanes when all of a sudden..she has no power to the gas pedal. A wrench light comes on and shes freaking out because traffic was heavy. Several cars narrowly avoid rear ending her. Thankfully she makes it to the shoulder of the road unharmed. Fast forward to today...we finally get our truck back after almost a week. Everyone in the service department nonchalantly brushes aside the fact that lives could have been lost. Now, I have to figure out what to do because wife is so traumatized that she doesnt want to drive, or even step foot in the vehicle anymore for fear of them replacing it with the same part and it happening again. She has contacted her Doctor to help deal with the anxiety she is dealing with. This issue started with the escapes years ago. Obviously they are purposely still using faulty parts. I need help.

  • Horrible drivers seat! Hurts my Back and Butt. - 2016 Ford Explorer
    By -

    Make sure you test drive this car. My butt falls asleep, the length of the seat is too short and puts pressure on your thighs the back of the seat is hard and the way the lumbar is built puts pressure on my back. My back actually hurts when Im not even driving in it now. The arm rest console is too far back so I cant rest my arm when driving either. Its also hard to get in and out because there isnt enough room between the steering wheel and the seat. Its really hard to see out of also. Also the phone charger wont charge the phone when you arent in the car. It has an extra mirror for blind spots and it annoys me because it seems like its in the way of the full view of the mirror. And it seems like too much thinking to look in both mirrors. Also only the large part of the trunk opens, so you cant open the smaller window part. Which is annoying when you have tons of groceries about to fall out of the trunk and you just want to open the window so you can grab the stuff thats about to fall out. Really disappointed in this SUV.

  • Throttle body died, keep away from this car - 2016 Ford Explorer
    By -

    My 2016 explorer throttle body just died today on a busy highway. Car speed dropped suddenly from 60 to 20 mph. It was so dangerous. The car has only been driven for about 7,700 miles. Tolled to a dealer and was told there are almost three weeks of backorder for the part. I guess there are a lot of cars that have the same problem. No loaner car was given and I had to pay for my rental car.

  • Pretty nice SUV! - 2016 Ford Explorer
    By -

    I absolutely love the look of the new 2016 Explorer. I needed something bigger to carry/haul things around and this thing sure does have the room! I wish Ford would make a V8 engine for the explorer because Im not much on the ecoboost engines. The V6 option performs pretty good, but this SUV is pretty heavy! Transmission is fairly smooth, could be smoother. With only 1500 miles on it so far, I cant tell how reliable it is but so far so good. I love the interior, its very comfortable. My ford touch can be a pain, but not a big concern for me. The Explorer handles like a dream and is a nice ride on the highway. Overall nice SUV.

  • FORD refuses to stand by their own vehicle - 2016 Ford Explorer
    By -

    My husband and I bought a brand new 2016 Ford Explorer (which was in the showroom). This cost upwards towards $50,000. Less then two months later my roof started leaking and my center console had a puddle of water in it, electeonics were soaked, seats soaked and floor wet. Took it to the dealership and they claimed it was a pinched drain in the roof and the problem was fixed. Less then one week later I went to get in my car and it was soaking wet again. Took it back to the dealership and they stated they poured water from a hose on the car for "two hours". They took the headliner off and found the other drain pipe was NEVER installed from the factory. So now they poured water on the car for two hours while there was no drain pipe installed. Called the Ford manager of Ford (not the dealership) - his name is James - and he claims there is nothing they can do other then pay ONE lousy car payment and extend our warranty for 5 years ... this is funny because the warranty does not cover mold and mildew. I am highly allergic to mold and my 2.5 year old son is too. This allergy triggers my asthma. James did not seem to care and reall didnt seem to want to help in any way. We are now in contact with our lawyer. I will NEVER but a Ford product again and cannot believe the vehicle passed the factory inspection - how many more of these are out there? Now since it was a FACTORY defect, it somehow is now OUR headache. I will tell everyone I know to never buy a Ford.

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