Overview & Reviews
User Reviews:
Showing 1 through 10 of 85.00-
Volkswagen selling defect cars and refuse to fix - 2016 Volkswagen Jetta
By Mariana - February 6 - 12:34 pmVolkswagen rips off consumers, they refuse fixing new cars in worranty and refuse replacement. Car has been in service 4 times and no one did anything to fix it , they only claim they fix it, in the other hand warranty refuse to cover anything even if the car its still in warranty only 6 months old 10k mil. Stay away , Volkswagen its a rip off and they also discriminate woman, everyone should know about this before buying a car from them.
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POOR RELIABILITY - 2016 Volkswagen Jetta
By Ivan - March 3 - 3:57 amI can admit that Ive made big mistake with this car. Jetta 2016 has problems with Automatic transmission which is performing poorly in traffic (feels like it skips 2-nd gear). Its like you dont need all these 6 speeds in the city! The actual horsepower is 120 Hp. After first oil change its gas mileage dropped by 5-7 mpg (Im using the same gas station and same route to work). I am assuming that a car comes with different oil type from the factory, with different viscosity: sort of your oil-starter. Ive addressed all these issues to the Kings VW in Rockville MD and the service manager told me that "this is normal... well get you a new car at the end of your lease". I used to think that reviews with "car spent X days in the shop" or "dealer told me to contact VW" are written by people with no life. I am very busy with mine. Leasing VW was big mistake. I had 2 (two) Toyota (Camry and Prius) and crossed the US a couple of times but no dealer told me to "go and call...". I think all positive reviews here are from VW to keep the brand up which is dead already because of their cheating with many things (this time they just got caught). And handling is not that great.
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Technology is not here yet - 2016 Volkswagen Jetta
By Mike - July 15 - 12:50 pmRadio looks nice but it wont connect and re-connect to iPhone 6S: connection drops if you connect it with USB cable. If you played music it will stop. Why? Dealer confirmed: you need to re-connect/connect every time youre using charging cable. Ohh... Another complaint is gas mileage: I drive to work on highways but car doesnt get 40 mpg. I am easy on gas in D-mode (not in Sport mode) and RPMs are less than 2,000 (!). (I took a picture this morning with 33.2 mpg after my trip). If you used to drive Ford F250 , this number will make you happy.
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VW never again! - 2016 Volkswagen Jetta
By Alexander - November 4 - 1:27 amTransmission is jerky (not CVT) which you wont know after/during your test drive because all you want it to accelerate, right? In slow traffic transmission makes kick down (with the appropriate "boo-m" sound). But I dont care about anything because Im leasing it. After VW "fixed" recalls my gas mileage went down by 5-8 miles (from 42 mpg down to 33-35 mpg)... Thank you, VW! Comparing to previous versions and years, this 1.4 Turbo engine is too weak. Cars feels very heavy like 4,000 pounds and with no brakes. I think the best acceleration was on 2.5L 5 cyl. (non-turbo) models. Interior is cheap and feel like Chevy Avero (Ive rented one before). Design has not changed since 2010. You cant differentiate your car from 2010-2015 unless you are following them and youre reading "TSI". Dealer is not helpful (I love Toyota and going back!!!). Part are not expensive but the service is! Oil changes are $80 and if you do it yourself, VW will void the warranty! If you are iPhone user you need to prepare to connect your phone every time you are in the car. When you connect the phone to the USB charge port, it will reset the connection: phone (music/maps/etc) goes to silent... you need to "find the phone"... it takes about 20-25 sec which is driving you crazy ONLY after 6-month. Bottom line is: At the end of the lease I am going to turn this car in and never get another VW.
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New VW has a 3 hour lifespan - 2016 Volkswagen Jetta
By KK - July 19 - 1:27 amI leased a new VW Jetta at the Santan VW in Phoenix AZ, in April this year. It was a brand new 2.0T SEL and I was very excited for my first ever new car that my parents had got for me as I graduated high school. The nightmares were just an hour away. As we drove back to Tucson, first the engine light went on about 70 miles into our return. It was about 9 pm but the dealership sales person who had sold me the car answered right away and told me that perhaps there was nothing wrong and I should not worry about it. Then the electronic malfunction light went on and about 2 miles from home the car started to shake and shudder like one of the cylinders was missing or misfiring. By this time it was 10pm and no one to turn to for what to do. After a sleepless night, I was able to speak with the dealership in Phoenix the next day and they told me to have the care transported to the nearest dealer in Tucson. Imagine the sight of my first brand new car being lifted on to a flat bed to be taken to the dealership 16 hours after I had gotten it. After a few hours of baited breath I was told that the fuel injectors in two cylinders were blocked and would have to be replaced. I was quite upset to hear this and after multiple back and forth phone calls with the dealer who would not initially believe this, my father was able to speak with someone senior at the dealership. They kept saying that the problem was easy to fix and it was only a minor issue but eventually gave in and said they would exchange the car for a new one. I had to accept whatever they had available in the same trim and I did. Every time I get into this car, I wonder what is going to go wrong next. You all can take away whatever you think from this experience, but certainly not what one would expect from a brand new car, no matter what make or model!
