1 Star Reviews for 2017 Ford Explorer

Overview & Reviews

Average Score

4.03/5 Average
33 Total Reviews

User Reviews:

Showing 1 through 10 of 33.00
  • Useless gas hog - 2017 Ford Explorer
    By -

    Purchased brand new 2017 Ford Explorer XLT 2.3 ecoboost. These vehicles run expensive and have no idea why. Car runs nice and quiet but would I recommend it? Only if I didnt feel pity for you. The 280hp turbo engine is underpowered always need to step on the throttle to go up steep hills and the fuel consumption isnt geat either, averaging 18.7mpg on road trips. Thats pretty pathetic for a four banger. It does however have an intelligent 4WD system but whats the point if the bumper clearance is only like 2 inches? This car was engineered by a bunch of morons. Dont come with roof racks. Also when a phone is plugged in charger phone screen is displaying not letting my change radio stations or anything at all. Resale value on these isnt great either do expect a 20k price drop after 3 years or so. Dont be fooled with fords ecoboost system its another expensive system when it breaks down making good business for ford. There are better rivals out there. Youll regret like me if you dont look else where

  • A poor effort in this class, avoid.... - 2017 Ford Explorer
    By -

    I leased this car based on a significant discount Ford offered to move from another brand. I cannot wait for the lease to expire as the car finds new ways to disappoint on a regular basis. After 13,500 miles of driving I have dealt with the quirks of a SUV that really isnt. Today, I went to rent a carpet cleaner I have rented in the past and was able to put in the back of my previous mid-sized SUV. Would not fit in this one, the 3rd seat takes up a lot of floor space. So, I called U-Haul. They dont rent to people with a Ford Explorer. The Eco-boost/trailer package isnt all that useful since I cannot rent or use a trailer now from a rental. The transmission has a mind of its own. It slips in to S1 from time to time on its own, which acts like a brake so I am used to this quirk as it has happened 4 or 5 times when accelerating from a traffic light or stop sign. I average around 21.7 MPG so I dont drive this hard at all. The electronics have now reset itself 4 times... so everything says its resetting itself, all the settings are lost then about an hour later everything comes back online. The car also has a really unique feature I have experienced 3 times now. Making a turn in to a busy road, the Eco-boost will bog down, so after the turn has been completed and I need the vehicle to accelerate up to the speed of traffic, the car just kind of sputters and from what I have read this is an issue of the Eco-Boost having moisture or something. Regardless, I dont trust this thing and often wait out traffic knowing that if I turn it may bog down and result in an accident or worse. As to the vehicle... the premium seats really are not that great, I am over 62" and these are decent seats for someone who is maybe 55". The fancy massage seating loses its usefulness when I would really have another 2 -3 inches of seat length... so Ford must have a bunch of short people designing their seats as this seems to be a common compliant. The car should have an 8 or 9 speed instead of a 6 speed. The previous SUV had one that came out in 2013 and yet Ford still lags behind. Trying to find the heat/blower settings can take up to 2-5 minutes as I dont like to take my eyes off the road to figure something out that we all took for granted in cars before all this technology. Yes, the car looks a bit like the Land Rover however its just not a very good offering and Ford should be embarrassed for putting this product out. I am counting down the months until my lease is up and I am already looking at the MDX and offerings from GM. One final note, Ford must know its a loser as I have been contact ZERO times about my owner experience. The dealership have been great people and I wish they sold another brand as this is the last Ford. I have a family member that drives a new Lincoln every two years and I have already told them no more Ford. The car is a mediocre effort for a mid $40K vehicle... unfortunately it stickers at $55K and its way out of its class for that amount.

  • Front seats are horrible. - 2017 Ford Explorer
    By -

    I am surprised that Ford offers front seats that are very very uncomfortable. They are short and narrow and they do not hold your body (I am 58, normal weight). During my first test drive I was moving my body around trying to find a sweet spot - I did not find it. Sales person was very helpful in adjusting the seat but we both failed to make it comfortable. I made two more test drives specifically trying to figure out where the problem is. Made some research and it looks like this is a design flaw. By the way Ford is very proud of its seats. The company recently reduced the number of unique designs and ended up with a generic design that "fits" all. Ford is trying to convince buyers that these seats are the best in the industry. My body says a different story. I planned to buy Explorer Sport for longer trips. I feel sorry that a great car has something that cannot be fixed. I switched my attention to Toyota Highlander - a step down in terms of performance but two steps up in terms of a seat comfort. My advice to Ford - if you cannot do it yourself - just replicate others. Highlander 2017 has an expandable front seats that could be extended in length by almost 2 inches. What a great feature plus seats are very comfortable. Love them. Here is an article posted by Ford about the chair architecture. It is funny that Ford thinks that they can use the same chairs in Focus and F-150 and all other models in between. They use the right words when they describe Fords chairs but they do not deliver what they promised. I found the name of the guy who is behind new seats design - thank you Dan Ferretti. You spoiled my fun and I did not bring my money to Ford. Ford should let Dan Ferretti who is Fords global seats senior technical leader and his team go. [HTML removed]

  • So many other choices - 2017 Ford Explorer
    By -

    This is the most uncomfortable car I have ever ridden in. The back seat is like sitting in a childs chair at your childs school conference. Hard to get in and out of. Cost is very high considering the features that you get. No USB plugs in the back. You will pay a lot for a very "meh" car. I would look at other SUVs first before this very average one. The front seat is an okay ride, but if you have a family this is definately not the car for you.

Great Deals Near You
  • Loading cars...

Selected Edmunds.com visitor vehicle reviews

Edmunds.com Visitor Vehicle Ratings and Reviews are the property of Edmunds.com, and may not be reproduced or distributed without the consent of Edmunds.com. Edmunds© is a trademark of Edmunds.com, Inc. Edmunds.com, Inc. is not affiliated with this website or app.

Powered By Edmunds

× Estimated monthly payments based on 3.9% APR, 60 month financing, and 20% down payment. Tax, tags, title, administration fees, and license fees are not included in price or payment. Subject to approved buyer credit. Actual purchase terms may vary.

Payment calculations are sourced by EveryAuto.com and may not reflect actual dealer financing terms.

Send Us Feedback ×


Locating Vehicles In Your Area