3 Star Reviews for 2011 Ford Explorer

Overview & Reviews

Average Score

3.72/5 Average
68 Total Reviews
This Year's Model Updates:

The 2011 Ford Explorer has been fully redesigned.

Pros:
  • Nicely sorted ride and handling.
  • Abundant high-tech features
  • High-class interior quality
Cons:
  • MyFord Touch has some ergonomic foibles.
  • Less third-row and cargo room than rivals
  • Feels big behind the wheel

User Reviews:

Showing 1 through 10 of 68.00
  • Stuck on 3 for air and heat. - 2011 Ford Explorer
    By -

    When the air/heat knob is on 1 or 2 no air flow, only on 3 is when it works

  • Wake up Ford or I buy elsewhere!! - 2011 Ford Explorer
    By -

    Too many people have problems with the shift to park signal on the Explorer!! I have always driven a Ford product for the last 40 years. If Ford doesnt do a recall on the shift to park problem then I am moving on!!!

  • My Explorer after 30,000km - 2011 Ford Explorer
    By -

    Ive now had my Ex for 7 months and put 30,000km on the car so I figured it was time for a proper review after driving it for more than a few weeks. 2011 Ex Limited AWD bought used with 69,000km on it. Both key fobs stopped working when more than a foot away from the car. Ford is unable to fix the issue. Shaking from front end when accelerating from a stop. Ford cant find the issue. Rust on the inside door panels (car is always spotless). Knocking from suspension when going over speed bumps. Ford cant find the issue. Stereo gets very muddy at higher than normal volume. Hazard light button started ejecting the CD $1300 to replace the complete head unit.

  • Too many problems - 2011 Ford Explorer
    By -

    Swore I would never buy another Ford after the Explorer I bought in 2000 had the transmission go out at 37000 miles and Ford would only cover half the cost even though I had sevice records showing I had been complaining about it from 15000 miles on. If I didnt have those records they werent going to cover any of it even thought it was only 1000 miles past warranty. But when the new model came out in 2011 I really liked it and since Ford looked like they had a turn-around the past few years I figured they must have improved their quality control and customer service. Wrong again! Not going to go over every problem (just read through these reviews) but this time, never again!

  • Take My Ford, Please - 2011 Ford Explorer
    By -

    Buyer Beware!!!! Ive never written a car review, but I felt compelled after purchasing my 2011 Ford Explorer. Let me start off by stating that I had leased 5 Explorers through my old job prior to purchasing my supposed new and improved 2011 Explorer. What a waste of time and money. Ive owned the car for less than 7 months and its already been in the shop 8 times. Lemon Laws do not apply because Ive had 5 different problems and did not have the same problem more than 4 times until I had already driven over 12,000 miles. Do not buy this car until they work out all of the "kinks."

  • Lemon - 2011 Ford Explorer
    By -

    Im about to contact a lawyer about my 2011 Explorer Limited Lemon. I just spoke with a customer service manager at ford for my dealers district and was basically told tuff cookies! The MFT ( I can think of another word for the F instead of Ford) is junk. Goes black all the time and takes out the phone, stereo, nav, and climate controls. On a 100 degree day the MFT decided to turn on the heat and defrost full blast and there was no changing it until the car was off for awhile, nice. Ford said there might be an update fix in the first quarter of 2012. Might? might? great!

  • FIRST EVER FORD - 2011 Ford Explorer
    By -

    We purchased our first ever ford vehicle. 3 days later it was in the shop for a computer failure. One week later we got it back. So far 7000 miles later we havent had any more problems. My ford touch wasnt a well thought out plan. I think Ford released it during the devolpment stage. The road noise is bad, I have a 2004 Dodge 2500 diesel that has less road noise that this thing.

  • Overheating problems - 2011 Ford Explorer
    By -

    I have about 7000 kms on this Explorer and I had to have it towed back to the dealer because of overheating problems. I have been driving for over 40 years and I have never had to have my vehicle towed. I had to leave my daughter at the soccer field. I would recommend to people thinking about buying a a Ford Explorer (Exploder) "Dont do it"!

  • Wait til the bugs are worked out! - 2011 Ford Explorer
    By -

    Less that 5k miles and I have had problems with overheating and air conditioning. Both were resolved by dealer. MyTouch is problematic to say the least. Being computer savvy, I could not get the "upgrades" to install. Took it to my dealer and they had the same issues. The website is as useless as I have seen. Bluetooth phone adapter is no where near as good as the one I had in my F150. Everyone complains that they cant hear me...even though its the same phone as before!

  • Sync ruins a decent SUV - 2011 Ford Explorer
    By -

    Exterior very nice, all downhill from there. Car is very under-powered, getting worse gas mileage than expected and the Sync system is aweful. Been to the dealer a few times about it already. The system crashes, freezes and cannot tell time. Dealer told me to go to website. The website is worse then the system itself, poor insutrctions and the guy on the chat service says you have to bring it to the dealer! Dealer says go on web! How do I return this car?

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